FAQ

FedEx Ground shipping is standard. If it is a RUSH order, please email bchampion@grapevinedesigns.com PRIOR to placing your order.

Shipping is not deducted from your funds UNLESS you need expedited shipping, If you need to ship an order faster than FedEx Ground, you must contact Bonnie via email.

Once your order has shipped, you will receive an email with FedEx tracking information.

For Promotional or Marketing Materials, contact Bonnie Champion Rund at: bchampion@grapevinedesigns.com or call 816.217.6646.

For Promotional or Marketing Materials - In Stock Products will ship the next business day. Made to Order apparel items will ship in 10-12 working days. Note the production time listed on the product, then add 3-5 business days for ground shipping. For Display Merchandise-Products will ship within 2-4 business days. Then add 3-5 business days for ground shipping.

Contact Cate Stratemeier: cate.stratemeier@husqvarnagroup.com 913-928-1442.

If there is a product defect, contact bchampion@grapevinedesigns.com< for return instructions. Your discretionary account will be refunded or the item will be replaced. If nothing is wrong with the item, contact Cate Stratemeier to discuss options.